This Privacy Policy explains how Beauteny collects, uses and protects personal data when customers use https://beauteny.net, place orders or contact customer support.
The data controller is PARAGON GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, KRS 0001100042, NIP 5243004041, REGON 528353706, registered at ul. Kąty Grodziskie 19J lok. 5, 03-289 Warszawa, Poland. Contact: info@beauteny.net.
Personal Data We Collect
- Identification and contact data: name, email address, phone number where provided, billing and delivery address.
- Order data: products purchased, order number, delivery details, returns, refunds and customer service history.
- Payment-related data: payment status, transaction reference and fraud prevention information. Full card details are processed by payment providers and are not stored by Beauteny.
- Technical data: IP address, device type, browser, operating system, website usage data and cookie data.
- Communication data: messages, complaints, support requests and documents or photos provided by the customer.
How We Use Personal Data
- To process and fulfil orders.
- To arrange delivery and provide tracking where available.
- To process returns, refunds and complaints.
- To communicate with customers about orders or support requests.
- To operate, secure and improve the website.
- To comply with accounting, tax, legal and regulatory obligations.
- To prevent fraud, abuse, chargebacks and unauthorised transactions.
- To send marketing communications only where permitted by law or customer consent.
Legal Bases for Processing
- Contract performance – to process orders, payments, delivery, returns and support.
- Legal obligations – accounting, tax, consumer protection and regulatory recordkeeping.
- Legitimate interests – fraud prevention, website security, business administration and customer service.
- Consent – where required for marketing cookies, optional marketing emails or similar activities.
Sharing Personal Data
We may share personal data with service providers where necessary to operate the business, including payment providers, banks, fraud prevention providers, couriers, fulfilment partners, IT hosting providers, email service providers, analytics providers, accounting and legal advisers, and public authorities where required by law.
International Transfers
Where personal data is transferred outside the European Economic Area, we take appropriate measures required by applicable data protection law, such as using providers with appropriate safeguards or contractual protections.
Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, tax, legal, dispute resolution, fraud prevention and regulatory purposes.
Customer Rights
Subject to applicable law, customers may have the right to request access to their personal data, correction, deletion, restriction, objection, portability and withdrawal of consent where processing is based on consent.
Requests can be sent to info@beauteny.net. We may need to verify your identity before processing a request.
Cookies
We use cookies and similar technologies as described in our Cookie Policy. Some cookies are necessary for the website to function, while others may require consent depending on applicable law.
Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration. No online service can guarantee absolute security.
Children
The website is intended for adults and is not directed at children. We do not knowingly collect personal data from children.
Updates
We may update this Privacy Policy from time to time. The latest version will be published on the website.
Contact
Privacy questions can be sent to info@beauteny.net.